Online Security

At Northern Forest Financial, we want you to be able to enjoy the benefits of our increasingly connected online world. That means knowing how to protect your identity and your account information, whether you are at home or on the go.

DISCLAIMER:

Financial institutions, including Northern Forest Financial, will not send you emails or call you on the phone to request personal information. If you receive one of these calls or emails, or if you are ever unsure, please contact us right away.

Protecting Your Information

At Northern Forest, we do all that we can to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, online banking and our mobile app can be a secure and efficient method for all your banking needs.

General Guidelines:

  • Make sure your operating system and antivirus software are up to date.
  • Always use secure wireless (WiFi) networks that require a login ID and password.
  • Never leave your computer unattended while using online banking.
  • Monitor your recent account history for unauthorized transactions.
  • Always log off of online banking when you're finished and close the browser.

Login ID and Password:

  • Create strong passwords by using a mixture of upper and lowercase letters, numbers, and special characters.
  • Do not create passwords containing your initials or birthday.
  • Change your passwords periodically.
  • Memorize your passwords instead of writing them down.
  • Only register personal devices and avoid using features that save your login IDs and passwords.

Fraud Prevention:

  • Do not open email attachments or click on links from unsolicited sources.
  • Avoid giving out personal information on the phone or through email.
  • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers, and expired cards.
  • Act quickly. If you suspect your financial information is compromised, contact us immediately.